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Evidence Guide: PMAOMIR622 - Build partnerships to improve incident response capacity

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PMAOMIR622 - Build partnerships to improve incident response capacity

What evidence can you provide to prove your understanding of each of the following citeria?

Identify opportunities for specific partnerships

  1. Identify opportunities for joint/cooperative efforts towards incident response
  2. Undertake consultation within the organisation to identify the types of partnerships and mutual interest to meet organisational needs
  3. Develop a strategy on the types of partnership organisations and partnership opportunities
  4. Approach specific targeted organisations, discuss expectations, ability to meet those expectations and areas of mutual interest
Identify opportunities for joint/cooperative efforts towards incident response

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake consultation within the organisation to identify the types of partnerships and mutual interest to meet organisational needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a strategy on the types of partnership organisations and partnership opportunities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approach specific targeted organisations, discuss expectations, ability to meet those expectations and areas of mutual interest

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a framework for the partnership

  1. Consult potential partners to develop frameworks that will meet the needs of all partners
  2. Establish the characteristics of the partnership with selected partners
  3. Confirm partnership characteristics, including structure, scale, roles, goals and timeframes with the partners
  4. Develop systems to enhance mutual benefit and value contributions from the partnership
  5. Develop and communicate measures for success to stakeholders
  6. Define an agreed exit strategy
Consult potential partners to develop frameworks that will meet the needs of all partners

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish the characteristics of the partnership with selected partners

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm partnership characteristics, including structure, scale, roles, goals and timeframes with the partners

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop systems to enhance mutual benefit and value contributions from the partnership

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and communicate measures for success to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define an agreed exit strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage the relationship in order to enhance incident response

  1. Undertake regular consultation, communication and mutual information sharing with all partners
  2. Identify, monitor and review challenges facing the partnership and action issues
  3. Seek, communicate, document and review opportunities for learning from the partnership
  4. Undertake joint venture exercises to improve incident response capacity where appropriate
  5. Provide mutual assistance in ensuring compliance to changes in legislative or regulative requirements
Undertake regular consultation, communication and mutual information sharing with all partners

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, monitor and review challenges facing the partnership and action issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek, communicate, document and review opportunities for learning from the partnership

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake joint venture exercises to improve incident response capacity where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide mutual assistance in ensuring compliance to changes in legislative or regulative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rebuild partnerships after an incident/exercise

  1. Examine incident with partners
  2. Explore issues arising from the incident
  3. Follow through and address issues
  4. Develop resolutions to prevent re-occurrence
  5. Disseminate information and resolutions resulting from discussions appropriately
Examine incident with partners

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore issues arising from the incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow through and address issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop resolutions to prevent re-occurrence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Disseminate information and resolutions resulting from discussions appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate the effectiveness of the partnership

  1. Evaluate flexibility and appropriateness of responses to issues/challenges facing the partnership
  2. Evaluate performance against agreed measures
  3. Communicate capability to implement the exit strategy to stakeholders
Evaluate flexibility and appropriateness of responses to issues/challenges facing the partnership

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate performance against agreed measures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate capability to implement the exit strategy to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify opportunities for specific partnerships

1.1

Identify opportunities for joint/cooperative efforts towards incident response

1.2

Undertake consultation within the organisation to identify the types of partnerships and mutual interest to meet organisational needs

1.3

Develop a strategy on the types of partnership organisations and partnership opportunities

1.4

Approach specific targeted organisations, discuss expectations, ability to meet those expectations and areas of mutual interest

2

Develop a framework for the partnership

2.1

Consult potential partners to develop frameworks that will meet the needs of all partners

2.2

Establish the characteristics of the partnership with selected partners

2.3

Confirm partnership characteristics, including structure, scale, roles, goals and timeframes with the partners

2.4

Develop systems to enhance mutual benefit and value contributions from the partnership

2.5

Develop and communicate measures for success to stakeholders

2.6

Define an agreed exit strategy

3

Manage the relationship in order to enhance incident response

3.1

Undertake regular consultation, communication and mutual information sharing with all partners

3.2

Identify, monitor and review challenges facing the partnership and action issues

3.3

Seek, communicate, document and review opportunities for learning from the partnership

3.4

Undertake joint venture exercises to improve incident response capacity where appropriate

3.5

Provide mutual assistance in ensuring compliance to changes in legislative or regulative requirements

4

Rebuild partnerships after an incident/exercise

4.1

Examine incident with partners

4.2

Explore issues arising from the incident

4.3

Follow through and address issues

4.4

Develop resolutions to prevent re-occurrence

4.5

Disseminate information and resolutions resulting from discussions appropriately

5

Evaluate the effectiveness of the partnership

5.1

Evaluate flexibility and appropriateness of responses to issues/challenges facing the partnership

5.2

Evaluate performance against agreed measures

5.3

Communicate capability to implement the exit strategy to stakeholders

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify opportunities for specific partnerships

1.1

Identify opportunities for joint/cooperative efforts towards incident response

1.2

Undertake consultation within the organisation to identify the types of partnerships and mutual interest to meet organisational needs

1.3

Develop a strategy on the types of partnership organisations and partnership opportunities

1.4

Approach specific targeted organisations, discuss expectations, ability to meet those expectations and areas of mutual interest

2

Develop a framework for the partnership

2.1

Consult potential partners to develop frameworks that will meet the needs of all partners

2.2

Establish the characteristics of the partnership with selected partners

2.3

Confirm partnership characteristics, including structure, scale, roles, goals and timeframes with the partners

2.4

Develop systems to enhance mutual benefit and value contributions from the partnership

2.5

Develop and communicate measures for success to stakeholders

2.6

Define an agreed exit strategy

3

Manage the relationship in order to enhance incident response

3.1

Undertake regular consultation, communication and mutual information sharing with all partners

3.2

Identify, monitor and review challenges facing the partnership and action issues

3.3

Seek, communicate, document and review opportunities for learning from the partnership

3.4

Undertake joint venture exercises to improve incident response capacity where appropriate

3.5

Provide mutual assistance in ensuring compliance to changes in legislative or regulative requirements

4

Rebuild partnerships after an incident/exercise

4.1

Examine incident with partners

4.2

Explore issues arising from the incident

4.3

Follow through and address issues

4.4

Develop resolutions to prevent re-occurrence

4.5

Disseminate information and resolutions resulting from discussions appropriately

5

Evaluate the effectiveness of the partnership

5.1

Evaluate flexibility and appropriateness of responses to issues/challenges facing the partnership

5.2

Evaluate performance against agreed measures

5.3

Communicate capability to implement the exit strategy to stakeholders

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include the ability to:

identify strategic partnerships for mutual cooperation and assistance in incident response

communicate, consult and negotiate effectively with internal and external stakeholders

plan, coordinate and manage partnership activities to meet goals

monitor and evaluate partnerships and activities to resolve issues, measure performance and identify improvements

document strategies, reviews and outcomes.

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

safety, hazards and hazard control

incident, fire and accident

environmental protection

risk assessment/risk management

relevant facility fire management and safety systems

communication systems

emergency response plans

release of information to external bodies

security and confidentiality

types of incidents that can arise in the work environment and related risks, responses and equipment

incident response and disaster planning processes and techniques

company incident response structures and operations

the individual's own role within the incident response structure, including its parameters, boundaries and/or limitations

roles, responsibilities and needs of the individual's own organisation

roles, responsibilities and needs of other organisations

the mission, values and culture of the organisations targeted for and within the partnership

'chain of command' (who will drive the partnership and how it relates to decision making in the organisations)

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

legislative requirements, including work health and safety (WHS)

industry codes of practice and guidelines

environmental regulations and guidelines

Australian and other standards

licence and certification requirements

All operations to which this unit applies are subject to stringent health, safety and environment (HSE) requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.

Duty of care responsibilities under general work health and safety (WHS) Acts and regulations and state/territory and national standards applying to hazardous substances, dangerous goods and major hazards must be met.

Partnerships

Partnerships must relate to a strategic goal or opportunity, including one or more of the following:

service that covers a gap in internal capacity/capability

opportunity to learn specific skills and/or current practices

share industry knowledge (e.g. compliance requirements and approaches to incident planning)

Partner organisations include one or more of the following:

parent company

joint venture partners

organisations within a given geographical radius

external agencies

Framework

The framework for the partnership includes:

size and structure

roles and responsibilities

goals

duration and exit strategy

systems and/or processes for communications, planning

measures of performance (qualitative and quantitative)

Challenges

Challenges facing a partnership include one or more of the following:

establishing a cohesive network for effective incident response

rebuilding the partnership in the event of an incident with partners

promoting a positive image of the organisation.

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:

emergency procedures

work instructions

standard operating procedures (SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant

Incident response

Incident response includes one or more of the following:

deployment of site incident response personnel

containing/controlling the incident at source and/or its spread

search and rescue operations

engagement of external emergency services (such as fire, ambulance, rescue and military)

liaison with other agencies (such as environmental, clean-up and specialised troubleshooters)

evacuation

hazard control

Incident response actions must:

be in accordance with and relevant organisation procedures

use appropriate response equipment, where required

prioritise the safety and/or successful recovery of personnel and others affected by the incident response

not inhibit effectiveness of the incident response or further contribute to the incident

Issues

Issues arising from an incident include one or more of the following:

inability to contact key partners in the event of a crisis

response times or objectives confused or outside agreed parameters

gaps or overlaps in response, which reduce effectiveness of the response

lack of ability to communicate effectively within the organisation